Navigator Introduction

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Thank you for visiting the Navigator Help and Manual!


Whilst it's no substitute for training, the guide provides useful information on the main parts of the system.


The Help and Manual is fully search-able and indexed - to view the change list for V2.1 click here


If you have any issues which the Help and Manual cannot help with then please contact the Navigator Helpdesk on,  0845 686 2366 or via the online portal at .


Our Navigator Helpdesk opening times are as follows:-


8:30am to 5:30pm Monday to Friday


We also operate an out of hours support service for critical issues. This is a chargeable Charged at £25 per 15 minutes service.




7am to 8:30am Monday to Friday

5:30pm to 9pm Monday to Friday




9am to 6pm Saturday

10am to 5pm Sunday


Please note - if a system has gone down and is not accessible due to a Navigator issue then calling the out of hours will be FOC.


If you have any queries regarding Additional Products please contact our Navigator Helpdesk on or 0845 686 2366.


Kind Regards,

The Navigator Team